Danielle Nagler, BBC HD controller:
"I was concerned at what I perceived as the gap between the BBC HD promise – the best content from the BBC – and the reality. Those concerns haven’t entirely gone away. But looking at the autumn schedule I do feel that we are moving in the right direction and I would hope that you agree."Viewers have been quick to mention the continuing absence of Top Gear from the HD lineup, with Nagler responding:
"Don’t feel your thoughts/pleas/paeans of praise for Top Gear have disappeared into the ether, or into my recycling bin. I really value your contributions to our thinking, and hope to be able to update you very soon. But I also want to work through this autumn to make it easier to get information about what is on BBC HD when so that I can tackle the frustrations you air around missing programmes in HD or not knowing what is available."